Autopilot continuously manages device health, security, support, backups, employee technology and business IT documentation—then escalates the exceptions that actually need a person.
Technology status
The underlying providers can change. Your business experience does not. PCG Autopilot remains the single place to understand and operate your technology.
Device health, patching, software, servers, maintenance and safe autonomous remediation.
Defender plus PCG Managed Security/XDR, vulnerability visibility, hardening and controlled containment.
Third-party managed backup status, restore-point visibility and separate restore verification.
Ask Autopilot for common problems. Diagnostics travel with escalations when a person is required.
Microsoft 365 lifecycle workflows, license visibility, onboarding and offboarding.
Living documentation, readiness evidence and executive reports that show what Autopilot actually did.
Install the Windows agent and enter the location enrollment key provided by PC Guys.
Autopilot builds a current view of device health, security, software, network and lifecycle.
Approved low-risk issues are repaired, verified and documented automatically.
Anything uncertain becomes an evidence-rich issue for PC Guys instead of a vague helpdesk ticket.
Existing customers can sign in to see every location, device, backup, security state and service from one portal.
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